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Privacy Policy

Best Buyers Agency Newcastle

1. Commitment to Privacy​

Best Buyers Agency Newcastle (“Best Buyers Agency Newcastle”, “we”, “us”, “our”) is committed to complying with the Privacy Act 1988 (Cth) (“the Act”). The Act allows personal information to be collected, used and disclosed for the purposes for which it was obtained, provided such activities comply with the Australian Privacy Principles (APPs). This Privacy Policy applies to personal information collected, used and disclosed by us in connection with this website and the provision of our property buyer’s-agency services throughout Newcastle and NSW. This Policy may be updated from time to time. Any changes take effect once the revised Policy is posted on our website.

2. Information Disclosed​

We use and disclose personal information only for the purposes for which it was collected, in accordance with the Act, including:

  • providing services and client support, including service updates;

  • maintaining and updating our records;

  • verifying information for accuracy with third parties; and

  • providing information as authorised or required by law or a government authority.

  • Personal information collected by Best Buyers Agency Newcastle may be disclosed for these purposes to:

  • actual or prospective sellers and purchasers;

  • legal or professional advisers;

  • any real-estate agents involved (if applicable);

  • existing and prospective clients;

  • advertising and media organisations;

  • property-data providers, valuers or inspection professionals;

  • owners’ corporations, government and statutory bodies, financial institutions and insurers;

  • professional or trade associations such as the Real Estate Institute of New South Wales (REINSW);

  • courts, regulatory bodies and law-enforcement agencies; and

  • other third parties where necessary for our business or as required or permitted by law.

3. Anonymity

You are not required to identify yourself when browsing this website. Personal information is collected only when voluntarily provided or as described in this Policy.

4. Cookies

A cookie is an electronic token passed to your browser and returned to the server each time a page is accessed. Our servers may use cookies to track pages visited and to temporarily store data entered into forms.

Cookies generally remain on your device after an internet session ends and can be read by the same server on future visits.

When you visit our site, our server may log your browser type, operating system, domain name, referring site, IP address, date and time of visit, and pages accessed.
This information is used for internal analytics and system administration.

Any personal information supplied to us (for example through a contact form or email) is handled in accordance with this Privacy Policy.

5. Information Security

We take reasonable steps to protect the information we hold from misuse, loss and unauthorised access, modification or disclosure.

Information may be stored electronically, including through secure cloud-based systems. Because such systems can be accessed globally via the internet, it may not always be possible to know the exact country in which your information resides.

While we use secure transmission methods where appropriate, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites. This Privacy Policy applies only to our website.

7. Marketing and Opt-Out

We may use the information you provide (excluding sensitive information) for marketing, research and service-improvement purposes, including to inform you of products, services or benefits that may be of interest.

If you do not wish to receive these communications, you can opt out at any time by contacting us using the details below.
We will not use sensitive information for marketing without your consent.

8. Access and Correction

You may request access to personal information we hold about you, and request correction of any information that is inaccurate, incomplete or out of date.

Requests for access or correction should be made in writing using the contact details below. We may charge a reasonable fee to cover any administrative costs involved.

9. Overseas Disclosure

​We may disclose personal information to service providers located overseas, or store information using overseas-based cloud services.

We take reasonable steps to ensure those organisations comply with the Australian Privacy Principles and maintain equivalent security standards.

10. Consent

By providing your personal details to us or using our website, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy.

11. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or your personal information, please contact us at:

Best Buyers Agency Newcastle
Phone: 0406 252 412
Email: gianni@bban.com.au

If you are dissatisfied with our handling of your enquiry or complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or, if applicable, the Information and Privacy Commission NSW (IPC NSW) at www.ipc.nsw.gov.au.

12. Review and Updates

We may update this Privacy Policy periodically to reflect legal, technological or operational changes.

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